Privacy Policy

Last updated: 26 Nov 2025

This Privacy Policy explains how Asbestos Environmental Limited t/a AEL Environmental Specialists, Company number NI656052, collects, uses, shares, and protects your personal information when you visit our website, contact us, or use our services.

1. Who We Are

Asbestos Environmental Ltd is a licensed asbestos removal and demolition company based in Northern Ireland.

Company name: Asbestos Environmental Limited t/a AEL Environmental Specialists
Company number: NI656052
Registered office: Unit B, Old Mill Business Park, Seven Mile Straight, Muckamore, Antrim, BT41 4QE
Website: https://aelni.com
Email: info@aelni.com

For the purposes of UK data protection law, we act as the data controller for personal data collected through our website and related communication channels.

2. Information We Collect

We may collect and process the following types of personal data:

Contact details such as name, email address, phone number, and postal address.
Project and enquiry information that you provide when requesting a quote or service.
Website usage data including IP address, device information, browser type, and pages visited.
Correspondence contained in emails, contact forms, and phone records.
Regulatory and site records required for health, safety, and compliance where applicable.

3. How We Use Your Information

We use personal data to:

Respond to enquiries and provide quotations.
Deliver contracted services and manage projects.
Maintain administrative and financial records for legal and regulatory purposes.
Improve our website, services, and customer experience.
Send service messages that are necessary for project delivery. Marketing is sent only with consent.

We do not sell or rent your personal information.

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Contract when processing is necessary to provide a quote or perform a service agreement.
Legal obligation to comply with regulatory requirements, including health and safety and waste management rules.
Legitimate interests to operate and improve our business and communicate effectively with clients.
Consent when you have given permission, for example for marketing communications. You can withdraw consent at any time.

5. Sharing Your Information

We may share limited personal data with trusted third parties in the following situations:

Service providers and subcontractors who assist in delivering our services under confidentiality obligations.
IT, hosting, and analytics providers who support our website and business systems.
Regulators and public authorities where disclosure is required by law.

We require third parties to use personal data only for the intended purpose and to protect it appropriately.

6. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy. Project and financial records are typically kept for up to seven years to meet legal and accounting requirements.

7. Your Rights

Under UK GDPR you have the right to:

Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data in certain circumstances.
Object to or restrict processing in certain circumstances.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Information Commissioner’s Office at https://www.ico.org.uk.

To exercise your rights, contact us at info@aelni.com. We may need to verify your identity before responding.

8. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and to understand visitor behaviour. You can control cookies through your browser settings. If we use analytics tools, we process usage data in an aggregated or pseudonymised form for website improvement.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or loss. No method of transmission or storage is completely secure, therefore we cannot guarantee absolute security.

10. International Transfers

Where personal data is transferred outside the UK, we use appropriate safeguards, such as standard contractual clauses, to protect your information in line with UK data protection law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. Material changes will be communicated where appropriate.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Asbestos Environmental Limited t/a AEL Environmental Specialists
Unit B, Old Mill Business Park, Seven Mile Straight, Muckamore, Antrim, BT41 4QE
Email: info@aelni.com
Website: https://aelni.com